Passenger Safety SDK · Patent Pending

Eliminate Pier Runners.
Protect Every Departure.

ShipSafe SDK gives your passenger app the intelligence to bring every guest back to the ship on time — and to every excursion meeting point along the way. Offline, accurate, automatic.

Live field-tested · Ocho Rios, Jamaica · Feb 2026 · iOS  ·  Android
Offline routing: active
ShipSafe.track(ship.id)
Built for cruise lines
Works Offline Drop-in iOS & Android Patent Pending Growing Port Coverage Zero Per-Port Config
The Problem

The pier runner problem is costing you millions.

Every delayed departure triggers a cascade of costs — and the problem is growing as cruise lines expand into more ports with longer shore excursion windows.

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Fuel to Recover a Delay

Large cruise ships burn $6,000–$8,000 per hour at cruise. Speeding up to recover a 30-minute delay can add $10K–$30K in fuel alone — before dockage fees (~$78K per port call) and rescheduled harbor pilots compound the cost.

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Fleet-Wide Savings at 1%

Major cruise groups spend $1–2B per year on fuel. Even a 1% reduction in delay-driven overhead through better pier-runner prevention is $10–18M saved annually — before accounting for duty-of-care liability in foreign ports.

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Reputation Risk

One viral clip of a passenger sprinting down the pier changes the narrative for your entire brand.

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Pier Runner Incidents / Yr

With 2,000–6,000 passengers per sailing across ~300 ships and 45,000+ port calls per year, late returns are statistically guaranteed every sailing. Current apps show map pins, not walking ETAs — passengers have no idea if they can make it back in time.

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Per Missed Excursion

Average refund request when a passenger misses a booked shore excursion — plus the partner complaint, rebooking cost, and lost upsell opportunity.

The Solution

What ShipSafe SDK delivers Patent Pending

A drop-in SDK that turns your existing passenger app into a safety system for departures and excursions — no new app required.

Accurate Offline Walking ETAs

Works in every port, even without cell signal. Passengers always know exactly how long it takes to walk back to the ship.

Escalating Smart Alerts

Gentle reminders that intensify as departure approaches. From a friendly nudge to an urgent alarm — passengers never miss the ship.

Self-Healing GPS

Handles GPS drift, urban canyons, and signal loss automatically. Reliable positioning in the real-world conditions ports throw at you.

Black-Box Integration

Drop-in SDK for iOS and Android. Your engineering team integrates once — it runs silently, maintenance-free, voyage after voyage.

GoTime Excursion Tracking

Track walking ETAs to excursion meeting points, not just the pier. Passengers get escalating alerts when it's time to leave for their tour — same trusted pipeline, multiple destinations.

Nearby Port Essentials

Surface the closest ATMs, restrooms, pharmacies, and Wi-Fi hotspots. Passengers feel confident exploring — and spend more time (and money) ashore.

How It Works

Four steps to safer departures.

From integration to insights — ShipSafe SDK works behind the scenes so your team can focus on the guest experience.

01 · INTEGRATE

Integrate

Add ShipSafe SDK to your existing passenger app. One dependency, minimal code, no new infrastructure required.

02 · ACTIVATE

Activate

The SDK activates automatically when passengers go ashore. It tracks return-to-ship ETAs and walking ETAs to excursion meeting points. Zero configuration per port.

03 · PROTECT

Protect

Passengers receive timely, escalating guidance back to the pier and to their excursion meeting points. The right message at the right time — no missed ships, no missed tours.

04 · REPORT

Report

Post-voyage analytics show passenger return patterns, close calls prevented, and clear ROI metrics for your fleet.

Navigator Plus

GoTime: excursion-aware navigation.

Passengers miss booked excursions because they underestimate walking time. GoTime tells them exactly when to leave — using the same offline routing pipeline that gets them back to the ship.

Multi-Destination Tracking

Track walking ETAs to multiple excursion meeting points simultaneously, alongside the pier. One SDK, every destination.

Smart State Alerts

Progresses from "on track" to "leave soon" to "it's go time" — escalating only when the passenger genuinely needs to start walking.

Intelligent Alert Priority

Pier safety always wins. If a passenger needs to get back to the ship, pier alerts suppress excursion notifications automatically.

Revenue Protection

Every missed excursion is a refund request, a partner complaint, and a lost upsell opportunity. GoTime protects your ancillary revenue.

2:15 PM Excursion Tracking
On Track
Return to Ship
MS Ocean Voyager · Departs 3:00 PM
12 min
Leave Soon
Island Food Tour
Harbor Square · Departs 2:30 PM
8 min
On Track
Snorkeling Adventure
Beach Pier · Departs 3:45 PM
22 min
3 destinations tracked Updated 3s ago
Field Test

Tested head-to-head against Google Maps.

Ocho Rios, Jamaica — live field test, February 2026. Seventeen minutes of walking in airplane mode.

Google Maps
13min
Requires internet
VS
ShipSafe
15min
Completely offline
The raw fastest route was 12 minutes. ShipSafe measured the tester's walking pace at 4.4 km/h and added a safety buffer — because a conservative estimate that gets passengers back 3 minutes early is infinitely better than an optimistic one that leaves them at the pier.
Airplane mode active with 73 WhatsApp messages queued
Works in Airplane Mode.17 minutes of walking, zero connectivity. GPS works without internet — ShipSafe leverages this to deliver accurate ETAs, turn-by-turn directions, and nearby essentials with no data roaming required.
Rerouted path after intentionally missed turn
Reroutes Without Internet.The tester intentionally missed a turn. The app recalculated a new route in seconds — still in airplane mode. No "cannot find route" errors, no waiting for a server.
ShipSafe dashboard showing green status, ETA, compass, speed, directions
Adapts to Your Pace.ShipSafe measures actual walking speed and adjusts the ETA in real time. A leisurely shopper gets a realistic estimate, not an optimistic one.
Navigator tier with turn-by-turn directions
Turn-by-turn navigation
Multi-route alternatives
Multi-route alternatives
Cruise ship visible through fence at Ocho Rios port
Real-world port context
Back at pier showing 1 min and 87 meters remaining
Full loop complete
Plans

Plans built for your fleet.

Three tiers designed for different operational needs. Every plan includes offline routing, escalating alerts, and growing port coverage.

Core
Departure Safety Essentials
  • Accurate offline walking ETAs
  • Departure alert notifications
  • Bearing to ship (compass direction)
  • Pace-adjusted timing
  • Growing port coverage
  • Standard support
Schedule a Demo
Navigator Plus
Includes GoTime
  • Everything in Navigator
  • Multi-route alternatives (2–3 options)
  • Route comparison (fastest vs scenic vs main roads)
  • Route preference selection
  • Corridor navigation guidance
  • GoTime Excursion Tracking
  • Multi-destination walking ETAs
  • Excursion departure alerts
  • Turn-by-turn to meeting points
  • Ashore engagement analytics
Schedule a Demo

Pricing is tailored to your fleet size, passenger volume, and operational needs. Get a custom quote →